Privacy Policy

1. Introduction

MeadowLaneOffice ("we," "our," or "us") takes your privacy seriously. This Privacy Policy outlines how your information is collected, used, disclosed, and kept safe during your visit to our website meadowlaneoffice.sbs or when utilizing our yacht rental services.

Using our services implies your agreement with the data handling practices described in this policy. This policy adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy legislation.

2. Information We Gather

2.1 Personal Information

The personal information we gather from you is voluntary when you:

• Reserve a yacht rental
• Get in touch through our website or phone
• Sign up for our newsletter
• Complete website forms
• Join surveys or promotional events

Such information may include:

• Your name and contact details (email, telephone number, physical address)
• Financial details for payments (processed safely via third-party entities)
• Rental preferences and necessities
• Details of urgent contacts
• Special dietary needs or health information (in case it's provided)

2.2 Information Procured Automatically

Automatically collected information happens when you visit our website and may include:

• Your IP address and geographical location data
• The type and version of your browser
• Pages you have visited and the duration of your stay on our site
• The URLs from which you came to our site
• Details about your device (such as type, screen resolution, etc.)

2.3 Cookies and Other Tracking Technologies

We utilize cookies and comparable tracking technologies to improve your browsing experience on our site. These technologies are used to:

• Save your preferences
• Track site usage and performance
• Deliver tailored content
• Refine our offerings

Your browser settings or our cookie consent pop-up allow you to manage your cookie preferences.

3. Utilization of Your Data

Reasons for utilizing the data we collect include:

• Providing Services: To administer yacht rental services, process reservations, and maintain communication regarding your bookings
• Support for Customers: To address your queries and offer help
• Processing of Payments: For carrying out financial transactions and handling invoicing
• Safety and Protection: To guarantee the security of our operations and guard against deceit
• Promotional Activities: To dispatch promotional content and updates (provided you agree to this)
• Enhancing Our Website: To evaluate visitor behavior and enhance the functionality of our website
• Adhering to Laws: To act in accordance with the laws and regulations

4. Dissemination and Disclosure of Information

We promise not to sell, exchange, or rent out your personal data. Your information might be shared under these conditions:

4.1 Collaborators

We may divulge your information to third-party collaborators who help us with payment processing, web hosting, email campaigns, analytics, and customer service.

4.2 Legal Obligations

We would disclose your information if the law obligates us to, in connection with courtroom summons, urgent situations, or probes into possible fraudulent or illicit acts.

4.3 Business Transactions

If our company undergoes a merger, is bought, or has its assets sold, your information may be part of the assets transferred.

5. Data Safety

We implement suitable electronic and managerial strategies to protect your personal data from unauthorized entry, changes, exposure, or destruction. These strategies include encrypting data, using secure servers, restricting access, regular evaluations, and training our staff.

Nevertheless, no internet transmission method or electronic storage system is entirely secure. Thus, we cannot pledge total security for your data.

6. Storage Duration of Data

We keep your personal data for a period that is necessary for the purposes it was collected for, or as required legally. Typical retention durations include:

• Rental bookings: 7 years for tax and legal reasons
• Marketing communications: until you opt-out or remove your details
• Web analytics: 26 months
• Customer assistance: 3 years after the final communication

7. Your Legal Rights and Options

Incorporated rights are to access, rectify, erase (as per legal requirements), transfer, opt-out of promotional messages, and control over cookies. To exercise these rights, get in touch with us using the contact details below.

8. Third-Party Services

8.1 Google Analytics

We make use of Google Analytics to better understand how our website is used. You can opt-out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Channels

Our site may have links to social media which abide by their distinct privacy policies.

8.3 Payment Service Providers

We work with third-party services that are compliant with PCI DSS to process payments.

9. Cross-Border Data Transfer

We may conduct data transfers to and process your information in countries different from Spain, and we ensure necessary protections as per relevant privacy laws are in place.

10. Protecting Children's Privacy

We do not deliberately target children under 13, nor do we collect their information. If such information has been submitted, please inform us promptly.

11. Updates to This Privacy Policy

Our Privacy Policy may be revised to mirror new practices or legal obligations. We will inform you by updating the policy on our site, emailing registered users, or through a notice on our platform. Continuing to use our services after the modification date indicates your consent to the updated policy.

12. Contact Information

If you have doubts about this Privacy Policy or how we handle data, please reach out to us:

13. Adherence to Google Ads User Consent Policy

We follow the user consent policies set by Google Ads. You can modify your cookie and tracking settings at any time by adjusting our cookie preferences.